Our portfolio
Explore our diverse products portfolio, showcasing innovative solutions and successful outcomes that drive industry-leading results. DATIVA is official partner of heinekingmedia and daktela.
heinekingmedia GmbH develops modern screen communication and professional secure messaging for public authorities, companies, schools and retail. With currently 120 employees, more than 11,500 customers are provided with 25,000 active screens and 1.5 million app users per day. heinekingmedia is the market leader in digital signage.
In addition, heinekingmedia operates DOOH.de, the largest digital out of home network in Germany. The company is best known for its Digitales Schwarzes Brett® (DSB®, Digital Signage Board), stashcat®, schul.cloud, schul.cloud pro, MediaBox and DOOH.de products. Supported by founder and mentor Willi Heineking, heinekingmedia was founded in 2006 by Johannes Harries and Andreas Noack, at the age of 22. Since 2014, heinekingmedia has been part of the Madsack Mediengruppe, the publisher of numerous local daily newspapers in Northern and Eastern Germany.
heinekingmedia works in conjunction with national and international partners, such as Samsung, Motorola and Hytera Mobilfunk and operates for the MediaBox and DOOH.de its own franchise system. heinekingmedia will continue to develop data protection compliant and contemporary solutions for digital communication that enable a secure and effective flow of information.
Daktela – Omnichannel Communication Made Easy
Daktela is a robust, cloud-based contact center and communication platform designed to streamline and enhance the way businesses connect with their customers. Supporting a full range of channels – including voice calls, email, live chat, SMS, WhatsApp, and social media – Daktela brings all customer interactions into a single, easy-to-use interface. This unified approach empowers teams to deliver consistent, efficient, and personalized service, no matter how customers choose to reach out.
With powerful features like intelligent call routing, customizable IVRs, real-time analytics, call recording, and performance dashboards, Daktela helps businesses of all sizes optimize their communication workflows and improve customer satisfaction. Its seamless integration with popular CRMs, helpdesk tools, and third-party apps ensures that agents have the right context at their fingertips, boosting productivity and first-contact resolution rates.
Whether you’re a small business looking to centralize support, or an enterprise in need of scalable, secure, and compliant contact center infrastructure, Daktela adapts to your needs. With flexible deployment options (cloud, on-premise, or hybrid), local support, and a modular design, Daktela is trusted by companies across industries to build stronger customer relationships and drive business growth.
NEVER MISS APPOINTMENTS
REMINDER APP
Prevent revenue loss and operational disruptions with our appointment management systems. Enhance reliability, productivity, and client loyalty by reducing missed appointments and deadlines.
- 25% of potential revenue annually is lost by businesses due to missed appointments and deadlines
- 60% of businesses report operational disruptions and compliance issues due to missed deadlines for licenses, certifications, or equipment checks.
- 85% of customers say they won’t return to a business if they’ve had a bad experience due to missed appointments or deadlines.
Boost efficiency and client satisfaction—contact us today to transform your appointment management and secure your business’s success!
Effective appointment management systems can significantly support businesses to enhance reliability, efficiency, and client relationships:
- Reduced missed appointments, enhancing reliability and trust
- Boosted productivity service delivery leadtime
- Fosterering long-term client relationships and loyalty
